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Welcome to our How-To/FAQ section! Designed to teach and assist, this section provides clear, step-by-step guides and answers to common questions, helping you quickly resolve any issues with the Beam.
Remove the black gasket from the back end, soak in alcohol, and run the brush thoroughly through its chambers. Be sure nothing is stuck in the back end's air channels, where condensate can collect. Replace the black gasket into the back end before using.
Insert a fresh oil pod or reload extract.
If using oil, hold the Beam with the window pointing downwards while inhaling.
Multiple inhalations are sometimes required in order to produce vapor when using thicker oils.
Soak the core in alcohol overnight every couple of days to dissolve any remnant materials from the core and its airways. Allow to thoroughly dry before using.
Confirm that the blue tab on the flat side of the pod and the white notch on the oil core are both facing to the left in the back-end pocket.
Confirm that the gasket is firmly seated in the back end.
2-4 inhalations may be required to create vapor when using extracts on the blue or green energy settings, or when first priming the oil core using thicker viscous materials.
Remove the cores from the back end with your thumb under the container or pod rather than pulling on the white ceramic core, which may cause leaking.
Switching to the white energy setting (from blue or green) before the extract core is refilled may result in a burned taste.
Use the pointy side of the tool to remove material from the sides of the extract core and reposition into the laser path, while avoiding touching the black laser target.
Overfilling the extract core may result in more frequent cleaning and smaller plumes.
